Gift Certificates Policy: If the price has changed for that particular service or package the redeemer is responsible for any price increase. Treat certificate as you would cash. Call to report lost or stolen gift cards. After a period of inactivity, card value may decrease in accordance with applicable laws and regulations. Card is reload-able but not redeemable for cash. If you fail to show up or cancel your appointment 48 hours in advance, your gift card will be charged the full value of your scheduled service. We have the right to refuse service to anyone.
Scheduling Appointments: When making an appointment(s), we require a credit card number, gift certificate with credit card number, or 100% cash deposit to guarantee all reservations. Please note that there will be no compensation for late arrivals. We recommend reservations be made in advance, especially for packages on weekends or holidays. Changes in service must be made 48 hours in advance to scheduled appointment. All appointments are final after 48 hours of change.
Cancellation Policy: We require all cancellations be made 48 hours prior to scheduled appointment. If appointment is cancelled less than 48 hours in advance, we automatically charge credit card for full value of the service or gift card.